Website Maintenance & Support

WordPress Maintenance

Updates, backups and support from £95 per month

Keep your WordPress website secure, backed up and working properly without managing every update yourself. WebElev8 provides scheduled maintenance and direct support for UK small businesses, including sites we did not originally build.

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Why Choose Our WordPress Maintenance Service?

We deliver measurable results that grow your business

Safer Updates

WordPress core, themes and plugins are reviewed, backed up and checked after installation.

Security Monitoring

We monitor for vulnerable software and suspicious changes, then explain the action needed.

Recoverable Backups

Scheduled backups provide a recovery route if an update, hosting fault or user error causes a problem.

Defined Response Times

Each plan sets a clear target for acknowledging and beginning assessment of a reported problem.

Performance Checks

We watch for slowdowns caused by plugins, database growth, media files and hosting configuration.

Working Time Included

Standard and Priority reserve time for content, layout and development changes each month.

What's Included

Everything you need in one thorough package

WordPress Core Updates

Routine WordPress releases are applied on an agreed schedule, with urgent security fixes prioritised.

Plugin and Theme Updates

Installed plugins and active themes are reviewed and updated, with checks for conflicts afterwards.

Scheduled Backups

Backup frequency and retention are confirmed during onboarding. Higher-risk changes receive a fresh restore point where hosting access allows.

Malware and Uptime Monitoring

Monitoring alerts us to suspicious changes and outages, so genuine problems can be assessed quickly.

Forms and Function Checks

Key contact forms and customer-facing functions are checked after changes that could affect them.

WooCommerce Maintenance

Shop updates are handled with extra attention to checkout, payment, shipping and plugin compatibility.

Monthly Health Summary

You receive a record of the checks, updates and agreed work completed during the month.

Clear Scope Boundaries

Existing faults, malware recovery, bulk product entry and major development are quoted before work begins.

Our Process

A proven, structured approach to delivering results

01

Technical Review

We check WordPress, hosting, backups, plugins, themes, forms and known faults before accepting responsibility for the site.

02

Baseline and Scope

You receive the recommended plan and a separate quote for existing faults, malware or overdue remedial work.

03

Access and Recovery Setup

We confirm administrative access, backup retention, monitoring and the recovery route before routine changes begin.

04

Ongoing Care

We follow the agreed maintenance schedule and report what was checked, updated and changed.

Pricing

Website Maintenance Pricing

Keep your website secure, fast, and up to date every month. No long-term contracts — cancel with 30 days' notice at any time.

No minimum term · Cancel anytime with 30 days' notice · All plans include a monthly health summary

Essential

Essential
£95/month

Billed monthly, cancel with 30 days’ notice

The "lights on" plan — keeps your site secure, backed up, and running without you lifting a finger.

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What's included

  • Weekly automated backups
  • Security patches & plugin updates
  • Uptime monitoring (24/7)
  • SSL certificate renewal
  • Malware scanning
  • 48-hour support response
  • Monthly health summary
Most enquiries

Standard

Standard
£195/month

Billed monthly, cancel with 30 days’ notice

Maintenance plus an hour of real work every month — update text, swap images, add pages. Your site keeps moving without ad-hoc invoices.

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What's included

  • Everything in Essential
  • 24-hour support response
  • 1 hour of content or development work per month
  • Performance optimisation check
  • Core Web Vitals monitoring
  • GDPR & cookie compliance check
  • Monthly performance report

Priority

Priority
£395/month

Billed monthly, cancel with 30 days’ notice

Three hours of planned work each month, 4-hour response, and a monthly SEO health check — for businesses that rely on their website daily.

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What's included

  • Everything in Standard
  • 4-hour priority support response
  • 3 hours of planned work per month
  • Monthly SEO health check
  • Accessibility (WCAG) audit
  • Web analytics review
  • Priority phone support
  • Dedicated account contact

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No minimum contract
Cancel anytime
24/7 uptime monitoring
Security patches included

Pay as you go

Website support without a monthly plan

If you do not need ongoing cover, PAYG support provides diagnosis and practical help for one-off WordPress, hosting and back-end problems. We agree the likely scope before chargeable work begins and itemise the time used.

  • WordPress and plugin faults
  • Hosting and PHP errors
  • Broken forms and site functions
  • Content and layout changes

PAYG support rate

£75

per hour, itemised

Malware clean-up, major recovery work and out-of-hours incidents may require a separate quotation.

Request PAYG support

Frequently Asked Questions

How much does WordPress maintenance cost?
WebElev8 maintenance plans start at £95 per month. Standard and Priority include one and three hours of content or development work each month. Work outside a plan is £75 per hour. We assess an existing website before confirming the right plan.
Can you maintain a WordPress website you did not build?
Yes. We begin with a technical review of the WordPress installation, hosting, theme, plugins, backups and known faults. Problems that existed before the plan started may need separate remedial work, which we quote before proceeding.
How long does it take to repair a crashed WordPress website?
We begin diagnosis within the response target attached to your plan. A plugin, theme or PHP conflict may be resolved within a few hours, while malware, database damage or hosting faults can take longer. Response time means the time to acknowledge and assess the problem, not a guaranteed resolution time.
Are backups included?
All plans include scheduled backups. We also take a restore point before higher-risk updates where the hosting setup allows it. Backup frequency and retention can vary by host, so we confirm both during onboarding.
Do you maintain WooCommerce websites?
Yes. WooCommerce sites normally need a Standard or Priority plan because payment, checkout, shipping and plugin updates require more testing. Bulk product entry, catalogue restructuring and new shop features use included working time or are quoted separately.
What happens to unused support time?
Included time is reserved for that month and does not roll over. Larger changes are scoped and quoted before work begins, so maintenance time is not consumed without your agreement.

Related Services

Security Updates

Performance Optimisation

Managed WordPress Hosting

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